The Singlehood Shopping Desire: The Empirical Study of Individual’s Appliance

碩士 === 國立東華大學 === 企業管理學系 === 105 === This study investigates the interrelationships among cognition, affect, and behavior based on the theory of Response Hierarchy Models proposed by Kotler (2003) to focus on the process of individuals’ shopping. This study proposes a rival model to compare with the...

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Bibliographic Details
Main Authors: Tzu-Ling Chiu, 邱子菱
Other Authors: Wen-Hai Chih
Format: Others
Published: 2017
Online Access:http://ndltd.ncl.edu.tw/handle/t99nvd
Description
Summary:碩士 === 國立東華大學 === 企業管理學系 === 105 === This study investigates the interrelationships among cognition, affect, and behavior based on the theory of Response Hierarchy Models proposed by Kotler (2003) to focus on the process of individuals’ shopping. This study proposes a rival model to compare with the hypothesized model. The results of this study confirm the followings. (1) Practicality has the most significant and positive effect on affective-based inertia. (2) Time saving has the most significant and positive effect on cognitive-based inertia. (3) Brand awareness has significant and positive effects on both affective-based inertia and cognitive-based inertia. (4) Affective-based inertia has a significant and positive effect on emotional value. (5) Cognitive-based inertia has a significant and positive effect on social value. (6) Emotional value is the key factor of customer citizenship behavior.