A Study on Service Quality、The Likelihood of Tipping、Hotel Performance、The Motivation of Tipping-An Example of Taiwan Five-Star Hotel
碩士 === 國立嘉義大學 === 行銷與觀光管理學系研究所 === 105 === This study takes Taiwan five-star hotel as a case example to design the context. The purposes of this study are investigating the effects of service quality to the likelihood of tipping and hotel performance, the effects of the likelihood of tipping to hote...
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| Format: | Others |
| Language: | zh-TW |
| Online Access: | http://ndltd.ncl.edu.tw/handle/73t6zu |