Constructing critical success factors framework for open government data- a case study of open government data implementation in New Taipei City

碩士 === 國立政治大學 === 公共行政學系 === 105 === Open Government Data (OGD) has become one of the main tendencies for E-governance in the world. OGD offers tremendous potential value for transparency, participation and innovation. Open data has almost become an inexorable trend. In addition, Open data initiativ...

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Bibliographic Details
Main Authors: Lai, Ying-Lin, 賴盈霖
Other Authors: Chu, Pin-Yu
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/j998g8
Description
Summary:碩士 === 國立政治大學 === 公共行政學系 === 105 === Open Government Data (OGD) has become one of the main tendencies for E-governance in the world. OGD offers tremendous potential value for transparency, participation and innovation. Open data has almost become an inexorable trend. In addition, Open data initiatives are not only for central government but also local government, and it should be closely linked with city planning and used to solve city issues. However, local government faces many challenges in open data initiatives. Due to the influence on policy implementation from adopting strategies, it is important for local government to find out Critical Success Factors (CSFs) for open data initiatives in order to promote open data initiatives and remove barriers. This article presents a case study of the open data initiatives in the New Taipei City area, where the government has experience with system integration and the rapid release of open data. The main purpose of the research is to explore the phenomenon of empowering through open data at the local level and propose a holistic framework of CSFs for open data which assist the local government identifies the key issues. By reviewing related literatures and conducting interviews, the study proposed a framework of CSFs for open data with five stages (in terms of planning, readiness, disclosure, use and feedback) and resulted in a list of 28 success factors. The ranking of the success factors is taken into account by the order in which they are presented, mapped onto the Open Data Process. Also, the list of success factors might be helpful for local government to have an indication of what they should focus on. Based on the interviews, there are still some barriers need to be overcome and the results of open data remain unclear in New Taipei City. These challenges come from three major facets: policy roadmap, organizational management and civic communication. Besides, these challenges correlate with each other, and they also reflect on the necessity of strengthen CSFs by local government. Based on the experiences from New Taipei City, the final section of the study provides ways of advancing the open data initiatives with recommendations and researcher reflexivity.