Summary: | 碩士 === 龍華科技大學 === 企業管理系碩士班 === 105 === Sustainable tourism has been aware as a significant goal that is recently receiving concerns from both academic and practical fields. Vietnamese tourism industry, due to the phenomenon of uncertainty, environmental pollution, tourism products without much creativity, fragmented, temporary, inadequate services; collaboration becomes a critical attribute for the industry to enhance its sustainability. Although there are many attributes which were addressed in literature, the comprehensive structure and the position of collaboration in this issue still remain unexplored. Therefore, this study attempts to evaluate the causal inter-relationship between collaboration and sustainable tourism, explore hierarchical inter-relationship and identify the driving - dependence powers among attributes to improve the sustainable performance by employing a combined method of fuzzy set theory, decision making trial and evaluation laboratory and interpretive structural modeling. A set of four aspects of socio-cultures, economics, environments, and collaborations including 24 criteria are introduced from literature and experts opinions. The result presented that collaboration has the strongest causal attribute drives others in sustainable tourism and indicated that community wellbeing, guest culture, information sharing, transparency, incentive alignment have had highest driving and dependence power in the structure of the industry. These attributes are the most effective ones to enhance the industry sustainable performance. In addition, theoretical and managerial implications are discussed.
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