The Relationship between Service Quality and Patient Satisfaction in Bacninh Health Care Center
碩士 === 義守大學 === 企業管理學系 === 105 === This research objective is to investigate the relationship between service quality of BHCC and patient satisfaction. This study uses servqual model to conduct the survey with 180 patients who are treating in the Bac Ninh Health Care Center (BHCC). Cronbach alpha ha...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/66155076900970164984 |