A Research of the Relationship among Service Innovation, Normative Evaluations, Perceived Quality of Service to Customer Satisfaction-A case study of Long Term Care of Veterans Home Curing Model, Taiwan.
碩士 === 中國科技大學 === 企業管理系碩士在職專班 === 105 === Aging population and low fertility have changed the population structure in Taiwan. The government has fully promoted the policy of long-term care for facing the aging society coming. At the same time, the quality of institutional care services under the pol...
Main Authors: | Tsai, Yueh-Shin, 蔡岳信 |
---|---|
Other Authors: | Dr. Liu, Ming-Te |
Format: | Others |
Language: | zh-TW |
Published: |
2017
|
Online Access: | http://ndltd.ncl.edu.tw/handle/hrq5u7 |
Similar Items
-
Innovation Service in Veterans Home to affect Veteran Intention of In-Residence Continuing Care
by: Chu,Liang-Chih, et al.
Published: (2017) -
Exploring the Relationship between Service Innovation, Service Value, Customer Satisfaction and Repurchase Intention of Longmen Camping Site
by: CHU, CHEN-YUEH, et al.
Published: (2017) -
A Study of Relationship among Service Innovation, Normative Evaluation, Service Quality and Customer Satisfaction in Auto Lease Industry
by: Hsin-ming Chao, et al.
Published: (2007) -
A Study on Service Quality, Customers Satisfaction and Royalty - A Case Study of Pingtung Veterans Home
by: Huang, Chiu-Jin, et al.
Published: (2018) -
Impact of Service Quality and Service Innovation on Customers’ Recommendation Intention - A Perspective of Perceived Value
by: Tsai,Wan-Chin, et al.
Published: (2015)