Evaluating and enhancing the service quality and customer loyalty of e-commerce
碩士 === 國立雲林科技大學 === 資訊管理系 === 104 === With the rapid development of Internet, e-commerce has become increasingly prevalent. But unlike off-line shopping, there is online shopping is more risky. As a result, under fierce competition, operators of e-commerce must effectively enhance customer loyalty....
Main Authors: | Chia-Chi Chen, 陳佳琪 |
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Other Authors: | CHUANG,HUAN-MING |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/62775884038895583641 |
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