The study of working stress and intent-to-stay influence of hospital dispatch transmitting member

碩士 === 國立雲林科技大學 === 工業工程與管理系 === 104 === Abstract Recently, every business unit outsourced their operational work to reduce operational cost. Due to the fact the dispatched worker is not the formal employee, the related welfare of them is good enough compare to formal employee. Thus, create high wor...

Full description

Bibliographic Details
Main Authors: Wen-Hong Zhang, 張文泓
Other Authors: Bor-Wen Cheng
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/36185869438814949440
id ndltd-TW-104YUNT0031012
record_format oai_dc
spelling ndltd-TW-104YUNT00310122017-10-29T04:34:39Z http://ndltd.ncl.edu.tw/handle/36185869438814949440 The study of working stress and intent-to-stay influence of hospital dispatch transmitting member 探討醫院派遣傳送員的工作壓力及留任意願的影響 Wen-Hong Zhang 張文泓 碩士 國立雲林科技大學 工業工程與管理系 104 Abstract Recently, every business unit outsourced their operational work to reduce operational cost. Due to the fact the dispatched worker is not the formal employee, the related welfare of them is good enough compare to formal employee. Thus, create high working stress for dispatched worked, and influence their job retention rate. According to the research, excessive high working stress and turnover rate are huge hidden cost of business. Right now, there are a lots of dispatched worker in Taiwan, and the existence of dispatched worker is to facilitate medical institution for taking good care of patient, and other related supporting things. As the result, the high turnover rate of dispatched worker will reduce the medical caring level as well as increase the medical cost. Within those years, a lots of hospitals outsourced part of their job to dispatched worked, which trigger some problems for hospitals and dispatched worker. This research first though observe the dispatched worker on the spot, later check the related studies for developing the “working stress and retention willing “questionnaire, found out the individual factor and retention willing are not obvious factor, finally, with the qualitative interview, found out the work indecency, work load and relationship with colleagues can gradually balance as the work experience gained. However, the work indecency, devotion to work, organization commitment, retention will, those factors mainly depend on the working environment, and individual factor. 6 dispatched worker being interviewed are really fit into the hospital environment, and satisfied with the work, only slight unsatisfied with working inputs and outs ratio. As the result, the relationship with colleagues is the main factor whether those dispatched worked will retain in this job, second is the individual working system and family factor. Key word: dispatch , working stress, retention will Bor-Wen Cheng 鄭博文 2016 學位論文 ; thesis 97 zh-TW
collection NDLTD
language zh-TW
format Others
sources NDLTD
description 碩士 === 國立雲林科技大學 === 工業工程與管理系 === 104 === Abstract Recently, every business unit outsourced their operational work to reduce operational cost. Due to the fact the dispatched worker is not the formal employee, the related welfare of them is good enough compare to formal employee. Thus, create high working stress for dispatched worked, and influence their job retention rate. According to the research, excessive high working stress and turnover rate are huge hidden cost of business. Right now, there are a lots of dispatched worker in Taiwan, and the existence of dispatched worker is to facilitate medical institution for taking good care of patient, and other related supporting things. As the result, the high turnover rate of dispatched worker will reduce the medical caring level as well as increase the medical cost. Within those years, a lots of hospitals outsourced part of their job to dispatched worked, which trigger some problems for hospitals and dispatched worker. This research first though observe the dispatched worker on the spot, later check the related studies for developing the “working stress and retention willing “questionnaire, found out the individual factor and retention willing are not obvious factor, finally, with the qualitative interview, found out the work indecency, work load and relationship with colleagues can gradually balance as the work experience gained. However, the work indecency, devotion to work, organization commitment, retention will, those factors mainly depend on the working environment, and individual factor. 6 dispatched worker being interviewed are really fit into the hospital environment, and satisfied with the work, only slight unsatisfied with working inputs and outs ratio. As the result, the relationship with colleagues is the main factor whether those dispatched worked will retain in this job, second is the individual working system and family factor. Key word: dispatch , working stress, retention will
author2 Bor-Wen Cheng
author_facet Bor-Wen Cheng
Wen-Hong Zhang
張文泓
author Wen-Hong Zhang
張文泓
spellingShingle Wen-Hong Zhang
張文泓
The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
author_sort Wen-Hong Zhang
title The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
title_short The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
title_full The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
title_fullStr The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
title_full_unstemmed The study of working stress and intent-to-stay influence of hospital dispatch transmitting member
title_sort study of working stress and intent-to-stay influence of hospital dispatch transmitting member
publishDate 2016
url http://ndltd.ncl.edu.tw/handle/36185869438814949440
work_keys_str_mv AT wenhongzhang thestudyofworkingstressandintenttostayinfluenceofhospitaldispatchtransmittingmember
AT zhāngwénhóng thestudyofworkingstressandintenttostayinfluenceofhospitaldispatchtransmittingmember
AT wenhongzhang tàntǎoyīyuànpàiqiǎnchuánsòngyuándegōngzuòyālìjíliúrènyìyuàndeyǐngxiǎng
AT zhāngwénhóng tàntǎoyīyuànpàiqiǎnchuánsòngyuándegōngzuòyālìjíliúrènyìyuàndeyǐngxiǎng
AT wenhongzhang studyofworkingstressandintenttostayinfluenceofhospitaldispatchtransmittingmember
AT zhāngwénhóng studyofworkingstressandintenttostayinfluenceofhospitaldispatchtransmittingmember
_version_ 1718558304476594176