An Empirical Comparative Study on the Service Quality Satisfaction of YouBike Rental Industry Vendors by Using PZB and Two-Dimensional Quality Model

碩士 === 德明財經科技大學 === 流通管理系 === 104 === In recent years, due to the rise of environmental awareness, the number of bikers has increased over the years. In 2015, the number of YouBike users exceeded 40 million. For the vendors, how to enhance the service quality of YouBike and improve bike usage has be...

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Bibliographic Details
Main Authors: Hu, Sion-Shan, 胡秀姍
Other Authors: Hsiao, Ying-Chien
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/89019325986495059845

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