Civil Servants’Employee Silence and Organizational Commitment:A Case of New Taipei City

• Main Authors: Ching-sheng Lu, 盧敬盛
• Other Authors: Irving Yi-Feng Huang
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/97596080963592346317

碩士 === 淡江大學 === 公共行政學系公共政策碩士在職專班 === 104 === A Study of the Relationship Between Employee Silence and Organizational Commitment An organization is an organic entity whose members pursue their common objectives under the framework of the distribution of power and responsibility, a hierarchical structure, a reward and punishment system, and a salary system. Organization members will automatically develop a sense of commitment. However, an administrative organization is more than about the distribution of power and responsibility, or its operation, or its ever-growing development, it is also about an understanding of the concepts of power and responsibility, and a group awareness that is shaped through exchange of feelings and communication of ideas. The research is intended to explore the connection between employee’s emotions and their organization, and whether or not there is a connection between employee silence and organizational commitment. This helps to understand the inclination of the employees, which is conducive to organization leadership, management, and development. Based on the analysis of the surveys conducted in Tamshui, Sanzhi, Jinshan, Wanli, Shuangxi, nad Pingxi district offices of New Taipei City, I have come to the conclusion that employees who engage in prosocial silence are more likely to stay in their jobs while employees who are engage in defensive silence are more likely to leave.