The role of Organizational Culture in Building Employee Engagement Amount Frontline Employees: In the Case of IKEA Taichung Store
碩士 === 東海大學 === 企業管理學系高階企業經營碩士在職專班 === 104 === Frontline employees play a central role in building and developing customer relationships. A business needs engaged frontline employees to provide not only quality customer services but to channel culture into customer experience.This research investiga...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | en_US |
| Published: |
2016
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| Online Access: | http://ndltd.ncl.edu.tw/handle/72zd4n |