Application of Full-Function Mode of Operation of the Establishment of Customer Service Management Processes

碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士在職專班 === 104 === To serve dimensional core tourist hotel industry, call center plays a pivotal role, with the aim to solve consumer problems, improve customer loyalty and more for enterprises to reduce costs. The main purpose of this study tour to explore the hotel's...

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Bibliographic Details
Main Authors: Tang, Wen-Wan, 湯文萬
Other Authors: Lee, Ming-Rong
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/05263561787800090350

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