Application of Full-Function Mode of Operation of the Establishment of Customer Service Management Processes
碩士 === 亞洲大學 === 休閒與遊憩管理學系碩士在職專班 === 104 === To serve dimensional core tourist hotel industry, call center plays a pivotal role, with the aim to solve consumer problems, improve customer loyalty and more for enterprises to reduce costs. The main purpose of this study tour to explore the hotel's...
Main Authors: | Tang, Wen-Wan, 湯文萬 |
---|---|
Other Authors: | Lee, Ming-Rong |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/05263561787800090350 |
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