A study of the Relationships within Service Quality, Customer Satisfaction and Customer Loyalty within Electronic Tickets – the Cases of i-PASS and EasyCard

A study of the Relationships within Service Quality, Customer Satisfaction and Customer Loyalty within Electronic Tickets – the Cases of i-PASS and EasyCard

碩士 === 樹德科技大學 === 經營管理研究所 === 104 ===

Bibliographic Details
Main Authors: Yao-Tsung Chen, 陳耀宗
Other Authors: Hung-Pin Lin
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/b9c5rf
Description
Summary:碩士 === 樹德科技大學 === 經營管理研究所 === 104 ===

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