Impacts of Relationship Management, Employee Turnover Rate, Emotional Labor, and Business Performance on Re-contract Intention for Franchising Chain System :The Case of 7-Eleven
碩士 === 國立高雄大學 === 亞太工商管理學系碩士班 === 104 === In this Study, 7- Eleven chain store franchisees currently in operation were adopted as the research case. With “relationship management”, “employee turnover rate”, “emotional labor”, and “business performance” as measurement factors, whether the factors aff...
Main Authors: | YANG, TUNG- HUNG, 楊東翃 |
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Other Authors: | CHUANG,PAO-TIAO |
Format: | Others |
Language: | zh-TW |
Published: |
2016
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Online Access: | http://ndltd.ncl.edu.tw/handle/7r5mu4 |
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