Always on Duty? The Negative and Positive Effects of Using Mobile Social Networking Tools for Work

• Main Authors: TSENG, CHIAO-YUN, 曾巧雲
• Other Authors: WANG,CHIH-CHIEN
• Format: Others
• Language: en_US
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/695fnb

碩士 === 國立臺北大學 === 資訊管理研究所 === 104 === With the advance of science and technology, people now can easily contact others through mobile devices and mobile social networking tools for work. Using social networking tools may increase blurring the boundary between work and family domains. The use of mobile social networking tools creates a new work-life relationship. Mobile social networking tools provide a lot of benefits, including effectiveness and flexibility. However, the use of mobile social networking tools also blurs the boundary between work and life. People use mobile social networking tools to conduct their personal affairs when in working hours. Additionally, co-workers, colleagues, supervisors, subordinates, and others can still use mobile social networking tools to contact employees when they are not working. In this study, we examine the positive and negative effects of using mobile social networking tools for work. The research adopted online questionnaire survey. In study1, we collected a total of 442 vaild questionnaire. In study2, we collected a total of 299 vaild questionnaire.The findings of this study show that the use of social networking tools increases group effectiveness, which results in greater group identity. However, the use of mobile social networking tools also leads to greater perceptions of workload and work-family conflict. We also has demonstrated using social networking tools will lead work-family role blurring. Our research results also provide guidance for future research to explore the impact of using mobile applications in the workplace.