An Empirical Study of Using QFD method for Service Quality Solutions in Taiwan Free Trade Zone
碩士 === 國立臺灣海洋大學 === 運輸科學系 === 104 === The aim of this research is to enhance the customer service of Taiwan’s free trade zone (FTZ) and explore possible solutions to improve the overall level of customer service. The FTZ is considered as key facilitator for Taiwan’s economy growth and international...
Main Authors: | Chi, Chen-Ying, 紀宸穎 |
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Other Authors: | Huang, Sheng-Teng |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/zp2nnb |
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