An Empirical Study of Using QFD method for Service Quality Solutions in Taiwan Free Trade Zone

碩士 === 國立臺灣海洋大學 === 運輸科學系 === 104 === The aim of this research is to enhance the customer service of Taiwan’s free trade zone (FTZ) and explore possible solutions to improve the overall level of customer service. The FTZ is considered as key facilitator for Taiwan’s economy growth and international...

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Bibliographic Details
Main Authors: Chi, Chen-Ying, 紀宸穎
Other Authors: Huang, Sheng-Teng
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/zp2nnb