The research team to establish strategic map of job performance and enhance B.S.C

碩士 === 國立中山大學 === 人力資源管理研究所 === 104 === Frontier Affairs Battalion to enhance passenger service quality and efficiency of customs clearance , the rapid increase in the number of passengers in the environment outside , retirement, staff turnover , lack of manpower problems generating research ideas f...

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Bibliographic Details
Main Authors: Sheng-chih Chen, 陳聖智
Other Authors: Bih-Shiaw Jaw
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/97785017236973937915
Description
Summary:碩士 === 國立中山大學 === 人力資源管理研究所 === 104 === Frontier Affairs Battalion to enhance passenger service quality and efficiency of customs clearance , the rapid increase in the number of passengers in the environment outside , retirement, staff turnover , lack of manpower problems generating research ideas for strategy maps and Balanced Scorecard unit of production. Through literature review , interviews , secondary data analysis of the way ; Contribution : Building BSC Balanced Scorecard strategy map and all levels of the organization department . Established brigade , squadron , unit, and future personal balanced scorecard of key performance indicators , promote organizational performance