The study of customer satisfaction for sales performance and the effectiveness analysis of implementing a business intelligence system–For CW company of hand tool manufacturer

碩士 === 南開科技大學 === 車輛與機電產業研究所 === 104 === Customer satisfaction is commonly used as a basis for quality improvement policy, a series of business activities which contain delivery, product, pricing and service, but there is no sales performance information for sale personnel to forecast the sales perf...

Full description

Bibliographic Details
Main Author: 楊曉真
Other Authors: 楊烈岱
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/ws4q4e