The Service Quality and Consumer Satisfaction on Loyalty-with the Ilan Auto Dealer as an Example

The Service Quality and Consumer Satisfaction on Loyalty-with the Ilan Auto Dealer as an Example

碩士 === 國立宜蘭大學 === 人文及管理學院高階經營管理碩士在職專班 === 104

Bibliographic Details
Main Authors:	Lin, Fang-Chih, 林芳志
Other Authors:	Hsiao, Jui-Min
Format:	Others
Language:	zh-TW
Published:	2016
Online Access:	http://ndltd.ncl.edu.tw/handle/dr639n

Similar Items

THE EFFECTS OF PRODUCT QUALITY AND SERVICE QUALITY ON CONSUMER SATISFACTION AND LOYALTY—TAKING AUTO INDUSTRY AS AN EXAMPLE
by: Pei-Ching Wu, et al.
Published: (2013)

A Study of Traditional Selling and Experience Selling Impact in Consumer Satisfaction and Brand Loyalty - An Example of Car Dealers
by: Yueh-Chuan Tsai, et al.
Published: (2014)

A Study of the Influence of Marketing Communication on Satisfaction and Loyalty- Take IT Networking Dealers for Example
by: Ya-Feng Hou, et al.
Published: (2009)

THE STUDY ON THE AFFECT OF RECOVERY SERVICE QUALITY TO CONSUMER SATISFACTION AND LOYALTY- AN EXAMPLE FOR ONLINE SPORTING GOODS CONSUMERS
by: Chou Tsung-Lin, et al.

The effect of Service Innovation and Service Quality on Customer Satisfaction and Customer Loyalty in Auto Lease Industry
by: Lin chan-wen, et al.
Published: (102)

A Study on Service Quality, Consumer Satisfaction, and Consumer Loyalty of Travel Agencies - The Perspective of Elderly Consumers
by: Chih-hsiung Fang, et al.
Published: (2016)

The Analysis of Service Quality, Consumer Satisfaction and Consumer Loyalty by Dispached and Non-Dispached Staffs
by: CHAO MING LIN, et al.
Published: (2006)

Service Quality of Auto Insurance Claim: The Antecedent of Customer Satisfaction and Loyalty
by: Pin-Tai Chen, et al.
Published: (2006)

THE EFFECTS OF PRODUCT QUALITY, SERVICE QUALITY, AND PRICE FAIRNESS ON CONSUMER SATISFACTION AND LOYALTY: THE CPC COMBINATION STORE IN TAIPEI AREA AS EXAMPLE
by: Hsin-Yii Lin, et al.
Published: (2011)

Ensuring competitiveness of the auto dealer companies
by: E. Kuptsova
Published: (2019-02-01)

Ensuring competitiveness of the auto dealer companies
by: E. Kuptsova
Published: (2016-02-01)

A Study on Automotive Service Quality for Customer Loyalty- in the Case of a Certain Automobile Dealer
by: Chen-Tsung Chang, et al.
Published: (2008)

A Study on Service Quality, Customer Satisfaction and Customer Loyalty – An Example of Vie Show Cinemas.
by: Chun-Chih Lin, et al.
Published: (2008)

The study of the association between service quality and customer satisfaction in the automobile service - In the case of an importer dealer in south Taiwan
by: Fu-Chien Lin, et al.
Published: (2015)

The Effects of Service Quality and Satisfaction on Consumer Loyalty of The Financial Services Industry
by: Ya-Yun Wang, et al.
Published: (2014)

Assessment of the impact of educational services quality on consumer satisfaction and loyalty
by: Untaru Elena- Nicoleta, et al.
Published: (2018-01-01)

Bank Service Quality And Consumer Satisfaction：Take Credit Card As A Example
by: LIN CHIH HUNG, et al.
Published: (2003)

A Study on Website Service Quality, Satisfaction and Loyalty of Consumers of Online Hotel Booking– An Example of Agoda
by: WANG, TZU-HSUN, et al.
Published: (2016)

Influence of Service Quality and Perceived Value of Automobile Repair Shop on Consumer Satisfaction and Customer Loyalty
by: HUNG, CHIA-LIN, et al.
Published: (2018)

An Application of SERVQUAL and Kano Model to Evaluate the Service Quality of Orthopedic Medical Equipment Dealers
by: LIN, CHIH-CHIEH, et al.
Published: (2019)

The Research of Consumer Electronics Dealers Philanthropy Image and Consumer Purchase Intention
by: LIN,SHI-CHONG, et al.
Published: (2015)

The Impact of Key Factors on Dealer’s Satisfaction and Loyalty─An Empirical Study of the Uninterruptible Power System Manufacturer
by: Wen-Jen Chou, et al.
Published: (2007)

The Effects of Service Quality and Satisfaction on Consumer Loyalty of Tourist Shuttle Service：A Case of Kenting Express Line
by: I-Pei Lin, et al.
Published: (2013)

Exploring the Relationships among Service Quality, Customer’s Satisfaction, Consumer Characteristic and Customer’s Loyalty--An Example of Hojahwan KTV
by: KUO, TING-WEI, et al.
Published: (2018)

A Study on the relationships among Service Quality, Consumer Satisfaction and Loyalty –With Dream Mall in Kaohsiung city as an example
by: Hong-Wei Liou, et al.
Published: (2008)

Dealer Attractiveness analysis of the bicycle chain stores: An example of Giant Dealers
by: Weiting Shia, et al.

Ensuring the quality of logistic service of automobile dealers
by: Tatyana A. Salimova, et al.
Published: (2017-03-01)

The Influence of Service Quality and Brand Awareness on Customer Satisfaction and Loyalty - An example of Calibration Laboratory
by: CHEN CHING CHIH, et al.
Published: (2008)

The Study of Corporate Image, Service Quality, Customer Relationship Quality, and Customer Loyalty of Securities Dealer: A Case of Waterland Securities
by: SYU,CHENG-HAN, et al.
Published: (2016)

The Research of the Relationship of the Main Serviceable Quality and Serviceable Environmental Quality with Satisfaction and Loyalty--The Online Game as the Example
by: Chiu, Chia-Lin, et al.
Published: (2004)

The Study of Service Quality, Customer Value,Satisfaction, and Loyalty- An Example of a Sleep Medicine Clinic
by: Su-Ju Lin, et al.
Published: (2010)

Identification of customer satisfaction in services: a study on agribusiness dealers
by: Mario Gilberto Lütkemeyer Filho, et al.
Published: (2015-12-01)

A Study on the Relationship Among Service Quality, Enterprise Image, Customer Satisfaction and Consumer Loyalty of Telecom.
by: Min-Li Lin, et al.
Published: (2011)

A STUDY ON THE RELATIONSHIP AMONG SERVICE QUALITY, ENTERPRISE IMAGE,CUSTOMER SATISFACTION AND CONSUMER LOYALTY OF BANKS
by: Ching-Tsun Lin, et al.
Published: (2005)

The Exploration of Service Quality and Satisfaction to Loyalty –The Example of Sports-shoes Brands
by: HSUEH,HSIN-JAN, et al.
Published: (2016)

The Impact of Service Quality on Consumer Satisfaction and Loyalty in The Vietnamese Mobile Phone Service Market
by: Tang-Thai Duong, et al.
Published: (2008)

Examining the Moderating Effect of Channel Power on E-Service Quality, Supplier Relationship Quality and Dealer Satisfaction
by: Chi-Yuan Lai, et al.
Published: (2007)

Quality-satisfaction-loyalty: consumer behaviour in catering
by: Mária Rudolfné Katona, et al.
Published: (2014-12-01)

A study on the relationships among consumer Motivation, Service Quality and Loyalty: An Example of Le Chateau Motel.
by: Wei-Yu Lin, et al.
Published: (2012)

Effect of Service Quality Dimension and Marketing Mixed Dimension of Consumer Loyalty with Consumer Satisfaction as Mediation
by: Yohanes Andrianto, et al.
Published: (2019-11-01)