| Summary: | 碩士 === 南華大學 === 資訊管理學系 === 104 === In order to increase government efficiency and continue to promote the E-Government policy, electronic official documentation is one of the most important measures to reach the government’s goal. This study focuses on the Cloud Document System which has been used at the elementary schools in Chiayi City and County, exploring its user satisfaction and continuous usage intention by studying the factors of perceived usefulness, perceived ease of use, system quality, and both information and service quality.
A literature review and questionnaire survey have been adopted to develop a questionnaire to determine user perception and satisfaction. The target population of this study is based on the school administrators using the Cloud Document System in Chiayi City and County. Using a method of convenience sampling, 264 questionnaires have been given to 23 schools and a total of 247 valid ones were returned. SPSS for windows 22.0 is being used to process and analyze the information collected. For statistics, descriptive statistical analysis, independent samples t-test, single factor analysis of variance, least significant difference and Pearson product-moment correlation coefficient are applied to examine the hypothesis of the research and made the following suggestions based on their conclusions:
1.In Perception Attitude, school administrators agree that Cloud Document System help speed the document processing efficiency.
2.In user satisfaction, school administrators are more satisfied with Cloud Document System’s information quality than its system quality.
3.School administrators have a strong intention to continue to use the Cloud Document System but express reservations about increasing the frequency of it's usage. Apparently, there is still a lot to be improved in the system
4.Individual variables like administrator position, education background and school size have a significant difference in perception attitude and user satisfaction Education background and school size also play a significant difference in continuous usage intention.
5.School administrators’ perceptive attitude and user satisfaction toward the Cloud Document System has a positive relationship with continuous usage intention.
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