| Summary: | 碩士 === 國立新竹教育大學 === 教育與學習科技學系 === 104 === This study was to investigate the relationship in Taoyuan City, Hsinchu City, Hsinchu County and Miaoli County elementary school teacher emotional labor and organizational citizenship behavior. The subjects were teachers in public elementary schools in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county. This research study used questionnaire.
The number of 657 valid questionnaires were collected. After the data reclaim, the data were analyzed by descriptive statistics, t test, one-way analysis of variance, canonical correlation and stepwise multiple regression analysis , research results are as follows:
1. The elementary school teachers in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county have medium-high perception degree toward teacher emotional labor and organizational citizenship behavior.
2. There is a significant difference among background variable perception toward emotional labor in area, age, years of service ,education level,school size for the elementary school teachers in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county.
3. There is a significant difference among background variable perception toward organizational citizenship behavior in area, gender,age, years of service , duty type,education level,school size for the elementary school teachers in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county.
4. The elementary school teachers’ emotional labor and organizational citizenship behavior in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county have a positive correlation.
5. The teachers’ sincere performances in the elementary school in Taoyuan city, Hsinchu city, Hsinchu county and Miaoli county, has great predictive power toward organizational citizenship behavior.
Lastly, based on this conclusion, the researcher provided specific suggestion for elementary school, elementary school teachers, and future academic studies.
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