A Study of Transformational Leadership and Transactional Leadership on Employees’ Turnover Intention: Employees’ Job Satisfaction as Mediator

• Main Authors: Tzu-Wen Yang, 楊咨妏
• Other Authors: 鄭晉昌
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/81261855051429468101

碩士 === 國立中央大學 === 人力資源管理研究所在職專班 === 104 === It’s an important issue for organization to keep good employee and low down on employee turnover except recruiting them into organization. This research aims to collect the related literatures and examines the relationships between manager’s transformational leadership, transactional leadership and employees’ turnover intention by 168 survey questionnaires. Statistical analysis results indicated employees’ job satisfaction serves as the mediator. This study also provided directions for enterprise to focus on employees’ job satisfaction and low down employees’ turnover intention. The critical findings of this thesis are as follows: 1. Transformational leadership, as well as transactional leadership positively relate to employees’ job satisfaction. 2. Transformational leadership negatively relate to employees’ turnover intention. 3. Employees’ job satisfaction serves as the full mediator between transformational leadership and turnover intention. 4. Employees’ job satisfaction doesn’t mediate the effects of transactional leadership on turnover intention.