| Summary: | 碩士 === 國立交通大學 === 運輸與物流管理學系 === 104 === In recent years, except for the commonly seen crimes as sexual harassments and offenses against privacy, there are many other kinds of violent crimes happened. The purpose of this study is to understand the real situation while people actually suffer criminal acts in mass rapid transit system (MRTS), and we developed a model to measure the fear-avoidance behaviors of the public. There has been many considerable degree researches for MRTS, such as we can analyze the urgent issues of passengers from the satisfaction surveys. However, it still lacks for discussing the fear about Taipei MRT-taking and its factor. Therefore, this research hopes to explore the fear-avoidance behaviors of Taipei MRT-taking under different situations by basing on the subjects’ personal information, socioeconomic statuses and the MRT-taking experiences. According to the references, the fear of MRT-taking would be influenced by the indirect victim experiences, locus of control, risk-perception of crime, environmental perception and informational social support. By using structural equation modeling to analyze the path coefficient of each latent and investigate the significant correlation between latent, we could find out the potential group who are vulnerable to panic while taking the MRT from the subjects. From our results, excepts for the environmental perception and the fear-avoidance behavior were insignificant, the significances of other latent corresponded to the hypothesis. In addition, since “fear” is a negative emotional feeling, we used “emotional stimuli” experiments to perform manipulation checking, and observed whether the subject with lower fear will suffer higher fear after negative stimuli experiment; and reciprocally, the subject with higher fear will alleviate the fear after positive stimuli experiment. From the results of emotional stimuli experiments, we learned that the negative stimuli would make the subjects depressed and impatient and simultaneously raise fear, but the positive stimuli would pleasure subjects and release fear. This result could be the criteria for Taipei MRT Company to modify and improve the safety policy promotion; and hence, to provide more safety MRT-taking environments for passengers.
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