The Challenge of Managing Foreign Nationals in an East Asian Business Environment: a Cross-Cultural Perspective

• Main Authors: Jordan, Wesley, 喬蔚斯
• Other Authors: Lin, Carol
• Format: Others
• Language: en_US
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/y4k343

碩士 === 國立政治大學 === 國際經營管理英語碩士學位學程(IMBA) === 104 === As the world economy further integrates, the need for effective, cross-cultural human resource management (HRM) is becoming ever more important. One of the main driving factors behind this trend is the continuing development of East Asian corporations. As these companies move-up the value chain, their productive processes become more complicated, and in turn, increases their need for specialized labor. In the short-term, many of their local labor markets cannot meet this increased demand. Today, Multinational Corporations (MNCs) are filling the gap between labor demand and labor supply through the recruitment of foreign workers. One such industry is the English as a Second Language (ESL) market. In Taiwan, for example, these companies are locally owned and operated, but a significant portion of their staff is international. Through quantitative and qualitative analysis, the author will show that in the ESL industry there is a connection between employee demographics (e.g. gender, nationality, ethnicity, degree major), and the length of time employees remain with their employer. Once identified, the author then discusses HRM practices aimed at improving the interview and evaluation process in order to better attract ideal candidates and improve staff retention.