Service Quality And On Customer Loyalty –The Examples Of Subway Restaurant

碩士 === 明新科技大學 === 服務事業管理研究所碩士班 === 104 === The objective of the present study is to discuss the quality of service, customer satisfaction degree and customer loyalty. The present study is conducted based on subway restaurant. The analysis using SPSS and ANOVA is performed. Table is employed to analy...

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Bibliographic Details
Main Authors: Chen Yu Chen, 陳諭貞
Other Authors: Tsung-Ju Yang
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/2u6txf