| Summary: | 碩士 === 玄奘大學 === 企業管理學系碩士在職專班 === 104 === In an attempt to alleviate the workload of pharmaceutical staffs and to improve the efficiency of hospital pharmacies, the Ministry of Health and Welfare appointed Taiwan Pharmacist Association in 2009 to integrate QR Code into the prescriptions issued by hospitals, allowing pharmacies to create prescription contents such as medicine and care orders simply by reading QR Code. Thus, pharmacists can dispense medicine and medication instructions accurately and swiftly. After barcode automation checking system was implemented in regional hospitals’ outpatient pharmacies, the author observed an outpatient pharmacy with emphasis on the changes of pharmacists’ efficiency. After that, the author analyzed the changes of pharmacists’ efficiency and presented his findings to the competent authority for reference.
In this study, direct time study intensive sampling and questionnaires were employed to assess regional hospitals’ outpatient pharmacies with emphasis on the changes of pharmacists’ efficiency as well as the influence on pharmacists’ services after “barcode automation checking system” was implemented. The author selected Taipei Hospital, located in Xinzhuang District of New Taipei City, as his research subject and interviewed the pharmacists of outpatient pharmacy as well as the staffs of information department, attempting to gather the data needed for this study.
The author analyzed the outpatient pharmacy’s time-study records and data, concluding the pharmacists had maintained a high level of efficiency in the dispensing procedure after “barcode automation checking system” was implemented, in particular the number of medicine pockets required by the prescriptions as well as the modification of dose. Most importantly, the accuracy and safety of medication had been improved effectively. Now, the pharmacists of outpatient pharmacy unanimously agree that “barcode automation checking system” has improved the efficiency and accuracy of dispensing procedure and upgraded people’s satisfaction with outpatient pharmacy.
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