Service Design of Fusion Bookstore Using Service Experience Engineering – An Example of Eslite

碩士 === 輔仁大學 === 國際經營管理碩士學位學程 === 104 === Bookstores represent for ages a culture of knowledge, dream, and relaxation in the cities. However, many new information predominant the business world. With the increased online bookstores, plenty of physical bookstores have closed. Luckily, the bookstore...

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Bibliographic Details
Main Authors: Diego Jaime Alberto Rodriguez Ramirez, 羅雅哥
Other Authors: Wei-Feng Tung
Format: Others
Language:en_US
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/8vgk5t