| Summary: | 碩士 === 佛光大學 === 管理學系 === 104 === The Nurse Shortage problem has existed in Taiwan for many years. In recent years, due to the increase of population aging, emergency and severe diseases, and the demands on the quality of medical treatment, the nursing manpower which has been in short supply becomes more insufficient. Poor working conditions urge nurses leaving office out of heavy workload. It has become one of the important issues in current health care services to improve nurses’ intention to stay. This study manages to discuss whether or not the servant-leadership and Motivation influence nurses’ intention to stay.
This study took nurses from four government hospitals in the eastern part as the research subjects, discussing the relationship among the servant-leadership, Motivation and intention to stay. Servant-leadership dimensions include empathic listening, caring subordinates, enabling service, support and authorization; the Motivation dimensions consist of intrinsic motivation, financial incentive, non-financial incentive; retention dimensions are retention in the organization and retention in the speciality. The author worked out relevant research problems based on literature review and questionnaire survey. Empirical analysis was carried out. A total of 300 questionnaires were sent out, among which 289 were actually retrieved. The valid response rate turned out to be 96.3%.
Research Conculsions: first, Servant-Leadership makes remarkable positive influences on nurses’ Intention to Stay; second, Motivation makes remarkable positive influences on nurses’ Intention to Stay; third, Servant-Leadership makes remarkable positive influences on Motivation; fourth, Motivation partly works as an intermediary between Servant-Leadership and Intention to Stay. Relevant suggestions are proposed according to empirical results. The research is expected to offer reference for human resources in hospitals
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