A Study on Integrating KANO Model and QFD into APP Design of Weight Management

• Main Authors: CHANG,HSUAN-I, 張玄宜
• Other Authors: TSENG,CHING-CHIH
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/84258054094407755350

碩士 === 大葉大學 === 管理學院碩士在職專班 === 104 === As the significance of weight controlling being acknowledged by more and more people, and the rising of media technology and smartphones, more and more applications of weight controlling being released. For it is convenient for people to keep track on their diet. Among the various weight controlling applications, each of every one of them has its merits and features, to find out what kind of feature that suits users the most is the purpose of this research. The research is based on the top 11 applications on online application store, by focusing on their features further apply questionaires to understand what feature that users and experts deem worthy. the application features are categorized based on KANO questionaires and also categorize them based on their qualities. Research showed that the weight controlling applications in the market contains 9 dimensions and 24 features. Further apply Kano model in categorizing the features, based on the mode, there are 18 attractive qualities, 6 indifference qualities. Finally combine all the required features and the necessarily technology into building the house of quality. The research combined the opinions of customers and experts to judge the importance of weight controlling application features, showed that the most important feature above all are the reminder of over consuming calories(reminder service dimension), calories in recipes(calorie management dimension), and the progress of weight loss(result presenting dimension), also the least important one is the online weight control synchronization( internet dimension) On the technology wise, when designing weight control management application, the priorities are the accuracy and legibility of the database, then the privacy, integrity, convenience and instantaneity. Key Words : weight control, app, smart phone, functional requirement analysis,mode.