A Study of the Difference of Satisfication Degree for the Service Quality of High Speed Rail
碩士 === 大葉大學 === 工業工程與管理學系碩士在職專班 === 104 === High-Speed Rail enterprise serves traveler every day. In the service process or in the selling product process, it is easy to generate service failure and server sells some defective products. All of above phenomenon will let customer un-happy. When consum...
Main Author: | 張育慈 |
---|---|
Other Authors: | Chen, Yuh-Wen |
Format: | Others |
Language: | zh-TW |
Published: |
2016
|
Online Access: | http://ndltd.ncl.edu.tw/handle/96582513509465091203 |
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