| Summary: | 碩士 === 朝陽科技大學 === 財務金融系 === 105 === Though there may not be profound academic terms or deep theoretical language which is deep and difficult to understand in this thesis, it represents the practical experience of a graduate student with 15 years of experience with a small and medium-sized enterprise and 13 years of experience in his own business, starting from working with foreign migrant workers to being a company manager. During the growing shortage of workers in recent years, I can deeply feel the importance of foreign migrant workers to small and medium-sized traditionalist enterprises, and this becomes the motive for this research. Only with a thorough understanding of foreign migrant workers’ backgrounds and needs, can we offer the greatest care, and then make the migrant workers have sufficient self-confidence and contribute their values in and to Taiwan, so as to create a win-win situation between labor and capital.
In this study, a questionnaire survey was conducted on foreign migrant workers of three nationalities, and based on the data analysis results, the foreign migrant workers were interviewed on the significant differences in a qualitative manner for an in-depth understanding. In addition, an analysis was performed concerning how to meet the work and life needs of foreign migrant workers of difficult nationalities, as well as the maximum number of years for foreign migrant workers’ retention in order to reduce the enterprise’s training costs, work duplication and turnover, as well as to improve the enterprise’s efficiency and competitiveness.
The results of the survey show that there are differences in foreign migrant workers of difficult nationalities. Some of them, such as Vietnamese workers who represent the highest percentage of escaping migrant workers in Taiwan, grew up in a communist environment which resulted in their personality of being calculating, non-cooperative and afraid of being replaced, but they also possess the Chinese characteristics of being smart, quick in learning and flexible. Some of them, such as Indonesia migrant workers, are careful, hard-working and responsible, but constrain themselves to an excessive extent, and thus causing a burden to the management. Some migrant workers, such as those from Thailand, have an easy-going and laid-back personality, love to drink and do not have good sanitation habits, but are willing to do hard, dirty and heavy work that does not require much thinking. Thai migrant workers are relatively casual and do not escape easily, making them a priority for enterprises.
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