Taiwan Tour guide management system – a study form the perspective of examination, training, employment, and exit strategy

碩士 === 健行科技大學 === 國際企業經營系碩士班 === 104 === By the end of the 2015, there were more than 10 million tourists came to Taiwan each year and had rapidly changed the tourism industry. In order to become an ideal tourist destination, it is a rich topic to research about the training and education of license...

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Bibliographic Details
Main Authors: Yu-Hsiu Liu, 劉聿修
Other Authors: Kai-Chung Peng
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/50885584635391422630
Description
Summary:碩士 === 健行科技大學 === 國際企業經營系碩士班 === 104 === By the end of the 2015, there were more than 10 million tourists came to Taiwan each year and had rapidly changed the tourism industry. In order to become an ideal tourist destination, it is a rich topic to research about the training and education of licensed tour guides. The purpose of this article is a research about legal studies, current regulations, and future prospects. By conducting interviews, this article reviews regulations on the examination, training, employment and renewal of the tour guides. The article concludes with five recommendations for the government officials for future policy reference and legislative regulations. 1. As of current regulations, the article recommends to revise the current Tourism Development Regulation to Tourism Law to incorporate the development the market. Revise current Tour Guide Management Regulation to Tour Guide Management Law in order to make tour guide a licensed profession. 2. As of examination and training, set limited qualification for licensing, for instance, relevant experience or relevant fields; hold annual on-job training and use online learning platform for training and annual audit. 3. As of employment, set clear relationship which defines job description, responsibility and accountability, between travel agency and tour guides. 4. As of renewal, use governmental platform to design electronic dispatch system to improve renewal rate and set continuous learning system for tour guide with educational training, professional lessons and license renewal, all for the purpose of clear measurable standard. 5. Set up clear classification system to ensure the quality of the tour and increase the public perception of the licensed tour guide.