A Study on the Differences between the Awareness of Six Sigma Model and ISO 13053 Requirements

• Main Authors: Ming-Da Huang, 黃明達
• Other Authors: Kuo-Liang Lee
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/81857499145478327147

碩士 === 健行科技大學 === 工業管理系碩士班 === 104 === In recent decades, the manufacturing industry has successfully implemented the Six Sigma methodology to reduce operations costs and increase profits. Pursing Six Sigma is a goal of a company because it represents nearly zero-defect quality level statistically. However, companies may claim that they have implemented Six Sigma program, but they might not meet the common standard because lacking of a worldwide Six Sigma requirement to follow before 2011. In 2011, the International Organization for Standardization (ISO) released ISO 13053, it describes a methodology for the business improvement methodology known as Six Sigma. The methodology typically comprises five phases: define, measure, analyze, improve and control (DMAIC). This study is utilizing comparative research method to compare between the awareness of traditional DMAIC model of Six Sigma from literatures and ISO 13053. The result of this research will provide information to practitioners to know the gap between traditional way and ISO 13053 requirements. Furthermore, we hope ISO 13053 can be modified and become more comprehensive in the future version by the suggestions of this research.