| Summary: | 碩士 === 中原大學 === 資訊管理研究所 === 104 === Enterprise Production report response production process information, is an important tool for displaying data and statistics. TFT-LCD industry in order to effectively control production and traceability bad yield rate reasons, will propose Reporting system maintenance demands according to different motives, in the face growing demand, in order to understand the different Demand-oriented What are the differences and the impact caused by this research motivation. Purpose of this research is to analyze the differences between demand-oriented how to influence the type of maintenance, use of resources, satisfaction, timeliness, and to explore how to effectively meet maintenance requirements and the most savings resources, and the development of report maintenance management strategy, allowing efficient use of IT resources. This research used case study, collection of Case Company report maintenance demand to do review and analysis of historical data. According to this research analysis, Business-oriented and Individual-oriented for the type of maintenance, use of resources, satisfaction, timeliness has significant differences. Conclusions and recommendations of this research, in academic research provides empirical data allow researchers to do application of academic and reference; In practice, contribute the industry to enhance the use of limited IT manpower, the reached the highest production efficiency.
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