A Study of Relationship among Service Quality, Customers Satisfaction and Behavior Intention:A Case of Hsinchu Costco Hypermarket

碩士 === 中國科技大學 === 企業管理系 === 104 === The strong price competition cannot use in the hypermarket industry. How to meet the different needs of consumers and to strengthen of the corporate image, will enhance customer satisfaction and influence consumer behavior. Thus, these will be the key performance...

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Bibliographic Details
Main Authors: LIU,SHOW-ER, 劉秀娥
Other Authors: CHEN,WEN-JINN
Format: Others
Language:zh-TW
Published: 2016
Online Access:http://ndltd.ncl.edu.tw/handle/hkvpkw