A study of the Relationship between Job Stress, Psychological Capital, Job Satisfaction and Leaving Intention among High-Tech Industry Employee

• Main Authors: Wang, Lei-Ya, 王蕾雅
• Other Authors: Hsu, Sheng-Hsun
• Format: Others
• Language: zh-TW
• Published: 2016
• Online Access: http://ndltd.ncl.edu.tw/handle/41592693016095763131

碩士 === 中華大學 === 企業管理學系 === 104 === With product life-cycles growing shorter, technologies becoming increasingly imitable, and with competitors, regulations and even societies changing rapidly, people are under great stress. Stressful working conditions can have many negative physical, psychological and behavioral effects on individuals.The psychological issues arising from stress can include anxiety, hostility, depression, frustration, losing confidence, more negativity and lack of passion. Researchers have shown that stress, particularly under unknown conditions, can lead to fear, unease and depression, leading to many intra- and inter-personal problems. People become suspicious and sensitive, thus easily to have a fight with others. Job stresses include work overload, interpersonal relationship, inbalance between work and family, role ambiguity and low sense of accomplishment. Accordingly, job stressors can lead to low satisfaction, low morale, low devotion to work and job burnout, eventually leading to leaving intention. With the advent of positive psychology, the study employes the construct of Psychological Capital (PsyCap) to study how it can combat stress. In particular, this study aims to understand the relationships between job stress, job satisfaction and leaving intention among high-tech professionals. The study conducted a survey to collect 181 questionnaires by e-mail. The results show that PsyCap can have a significant negative effect on job stress, and a significant positive effect on job satisfaction. Job stress has a negative effect on job satisfaction, and job satisfaction has a negative effect on leaving intention.