The Study of Outpatients’ Perception for The Service Quality of Casheir Counter-take a Region Hospital as an exsample
碩士 === 國立雲林科技大學 === 工業工程與管理系 === 103 === Under the competitive medical environment, hospitals all committed to improving service quality. Cashier counter is the front line to provide services for patients. In this study, PZB service quality perspectives are utilized to analyze the insufficiency of s...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2015
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| Online Access: | http://ndltd.ncl.edu.tw/handle/63zd24 |