A Study of The Relation Between Salon Staff Competitionand Emotional Labor

• Main Authors: Wang-Kuang-Yi, 王光毅
• Other Authors: Liu Li-Ling
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/32183079364001676409

碩士 === 稻江科技暨管理學院 === 休閒遊憩管理學系碩士在職專班 === 103 === A procedure is Beauty industry is recognized as one of the most competitive in the global industry. It is bound to make mandatory allocation of real resources in personnel with organizational change and uncertainty. It induces competition and organizational and employees’ emotional changes. Therefore, this study aims to study the relation between cosmetology professionals in a competition and emotion labor. In this study uses questionnaire.The samples are from chain of beauty practitioners. The effective samples are 300 copies. The results show that the beauty of employees in a competitive situation, really positive effect on the surface acting, deep acting and emotional labor. In practice recommendations in this study suggest that competition modle should have open and fair communication. The organization should recognize the outstanding employees publicly. And the tailor-made incentive models to facilitate the beauty practitioners. That would reinforce the internal and external motivation of the beauty practitors to show the same emotions and face the job performance.