A Study on User Satisfaction of Education Department New Taipei City Government e-Book Online service

• Main Authors: Chin-Yun Yang, 楊景元
• Other Authors: James C. Ouyang
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/40352180767025356348

碩士 === 淡江大學 === 資訊與圖書館學系數位出版與典藏數位學習碩士在職專班 === 103 === In this study, take the "Education Department New Taipei City Government e-Book Online service” as a case study for the user satisfaction by questionnaire. Expected to provide a more convenient user interface and enhance the quality of Education Department New Taipei City Government e-Book Online service. Conclusions of this study are summarized as follows: 1. Most user use Education Department New Taipei City Government e-Book Online service "less than one hour per week". 2. The main purpose is "read e-books". 3. The main e-book type for user likes to read is "environmental protection and natural ecology". 4. Most users have ever read 1-5 e-books. 5. The satisfaction of the remoted school students are higher than the general school students. 6. Most users satisfy with "login mode"in the use of platform. 7. Most users satisfy with "electronic online reading function”in the capabilities of platform. 8. Most user satisfy with "e-book content and course content have a relationship" in the information of platform 9. Most users satisfy with "electronic system operating procedures" in the service of platform. Overall user satisfy with the information and services, would like to use Education Department New Taipei City Government e-Book Online service to read more e-books and recommend to other people.