New Inhabitant''s Information Needs & Government Policy Support：A Gap Analysis

• Main Authors: Nai-Tzu Cheng, 鄭乃慈
• Other Authors: 李仲彬
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/50429360783098531555

碩士 === 淡江大學 === 公共行政學系公共政策碩士班 === 103 === During the present day, science and technology develop and spread so quickly, it conducts the "digital divide" latent defects in our society. Therefore, the government implement an emphasis policy which is to create the fair digital opportunity. In fact, compare with the other vulnerable groups, the new inhabitants didn’t include in early-years stages of policy until 2004. Also, fewer discussing in the new inhabitant''s "digital divide" and "digital opportunity" issues in the scholarly research. The article is trying to research their "information access" and "information literacy" that to comprehensive the real requirement in the Taiwan information environment. The problems of the study were as following: (1) Compare with new inhabitant’s information access and information literacy between Taiwan and motherland. (2) What the digital information needs in Taiwan digital environment for new inhabitants? (3) What the discrepancy between new inhabitant’s digital information needs and government policy support? In order to answer this question, we utilized participant observation and in-depth interview methods as a tool for collecting data in this qualitative research. The interview subjects, including: (1) new inhabitant; (2) and the government official who related with reducing digital divide policy. According to the findings by depth interviews, we find that most of these new inhabitants who come from Southeast Asia have a low degree of information access and information literacy in their motherland. However, these new inhabitants have a high degree of information access in Taiwan. Almost every family owns at least one computer as well as two or more smartphones. On the other hand, there information literacy is less than the degree of information access. Most new inhabitants want to learn Chinese, before they go to computer class; and most importantly, they really want to know how to get the information which is provided by government.