| Summary: | 碩士 === 東海大學 === 企業管理學系碩士班 === 103 === Since Taiwan National Health Insurance Administration Ministry of Health and Welfare implemented the 2nd Generation NHI, the health care industry confronts a tough challenge to make profit. At the meantime, with the limited benefit package and the case payment, the health care institutions have faced the operating cost dramatically increased. There is an only way to enhance the health care institutions’ competitive advantage under the circumstance, that is, reduce expenditure. To health care institutions, there are two main sources of expenditure – personnel cost and material cost. The best way to cut down the expenditure is to reduce material cost. Therefore, health care institutions try to apply the technology to the management process to control the material cost. However, most of executors only care about how to build a perfect technology to apply in the original process instead of understand the needs of the staffs. Without knowing the needs of the staffs, the efforts will eventually back to the start. The research is going to explore the relationship between information technology and organizational commitment in using organizational communication as moderator variable to understand how important to have good communication with staffs when applying a new technology in the management process.
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