A Study of the relationships among Service Quality, Relationship Quality and Customer Loyalty - The Pharmaceutical Company

碩士 === 南臺科技大學 === 企業管理系 === 103 === Medicine patent's expiration is 20 years, but approving the medicine usually takes most of the time. Although developing new medicines needs lots of time and money, the manufacturers pay lots of attention on it because the profit of new medicines is very hig...

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Bibliographic Details
Main Authors: Wen-Hsien Chiu, 邱文賢
Other Authors: Hsing-Ping Kuo
Format: Others
Language:zh-TW
Published: 104
Online Access:http://ndltd.ncl.edu.tw/handle/34nxzj