The study of the association between service quality and customer satisfaction in the automobile service - In the case of an importer dealer in south Taiwan
碩士 === 樹德科技大學 === 經營管理研究所 === 103 === The car was a kind of the rare luxury goods to people in early Taiwan, but with the growth of economy and information, especially Taiwan joined WTO (World Trade Organization, WTO) after 2002, the Government has to reduce tariffs, excise taxes, the preferential t...
Main Authors: | Fu-Chien Lin, 林福謙 |
---|---|
Other Authors: | 孔方正 |
Format: | Others |
Language: | zh-TW |
Published: |
2015
|
Online Access: | http://ndltd.ncl.edu.tw/handle/x7m4x6 |
Similar Items
-
Ensuring the quality of logistic service of automobile dealers
by: Tatyana A. Salimova, et al.
Published: (2017-03-01) -
A Study on Automotive Service Quality for Customer Loyalty- in the Case of a Certain Automobile Dealer
by: Chen-Tsung Chang, et al.
Published: (2008) -
The Impect of Electronic Improvement on CustomerRrelations and Service Quality on Customer Satisfaction – A Car Dealer
by: alex chen, et al.
Published: (2007) -
Identification of customer satisfaction in services: a study on agribusiness dealers
by: Mario Gilberto Lütkemeyer Filho, et al.
Published: (2015-12-01) -
service quality and customer satisfaction-automobile repair industry
by: chen, wen-shyang, et al.
Published: (1996)