The Study of Service Quality on Customer Loyalty by an Example of Chien-Yen Hot Pot Restaurant

碩士 === 樹德科技大學 === 經營管理研究所 === 103 === This research is conducted targeting a hot pot food restaurant called Chien Yen, and attempts to analyze the satisfaction of customers and customer loyalty in the Chien Yen restaurant in Taiwan, as well as the service offered by the restaurant. Moreover, a res...

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Bibliographic Details
Main Authors: Vu Thi Hue, 武氏蕙
Other Authors: 陳清燿
Format: Others
Language:en_US
Published: 2015
Online Access:http://ndltd.ncl.edu.tw/handle/18739333408008450359