| Summary: | 碩士 === 世新大學 === 資訊管理學研究所(含碩專班) === 103 === Spreading the competitive environment of globalization of information technology to enhance the competitive edge of enterprises, improve operational efficiency, enterprise resource planning have to import (Enterprise Resource Planning, referred ERP) systems, ERP emphasize the integration of information and processes to solve the traditional Information Systems News island problem, the ability to integrate the various departments within the enterprise information exchanges to provide immediate, complete and accurate information, improve business performance, increase the competitiveness of today has become the mainstream enterprise IT applications. The enterprises in the successful import ERP, will face the ERP system vendor to release continuously pushed into a new, allow enterprises to decide whether to upgrade. So what factors affect whether or not to carry out the relative importance of the ERP upgrade versions, and these key factors, led to the motivation of this study.
The main research for foreign ERP vendors Microsoft Dynamics family of products Dynamics NAV, with literature review, research expert discussion, analysis level procedural law. It would be to study, understand and provide expert advice to the enterprise what is a key factor in ERP version upgrade, analyze the relative importance among factors as ERP version upgrade an important reference for future business.
Among the factors affecting version upgrade ten factors, opinions comprehensive six experts, the top three are sequentially enterprise resources, support and upgrade costs executives, experts shared the view that these three are level or not affect .The most important factor. If things had gone a different group of experts to analyze, there are different opinions. . Which supported the enterprise resource and executives, have appeared in the top three important factors in three groups of experts, the three groups of experts are more consistent view, be regarded as the most important factors affecting ERP.
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