The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding

碩士 === 中國文化大學 === 企業實務管理數位學習碩士在職專班 === 103 === Based on this study, investigate and research questions arising from the above-mentioned research background and motivation is to collect all relevant documents and to determine the main purpose of this study was to investigate the interaction of consum...

Full description

Bibliographic Details
Main Authors:	Shih-Yeh Hung, 洪世燁
Other Authors:	Min-Chow Hong
Format:	Others
Language:	zh-TW
Published:	2015
Online Access:	http://ndltd.ncl.edu.tw/handle/9ukd2g

id	ndltd-TW-103PCCU1121024
record_format	oai_dc
spelling	ndltd-TW-103PCCU11210242019-05-15T22:00:20Z http://ndltd.ncl.edu.tw/handle/9ukd2g The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding 國際傢俱業者與顧客關係品質對於再購行為與口碑效果之影響-以商品認知程度為干擾變數 Shih-Yeh Hung 洪世燁碩士中國文化大學企業實務管理數位學習碩士在職專班 103 Based on this study, investigate and research questions arising from the above-mentioned research background and motivation is to collect all relevant documents and to determine the main purpose of this study was to investigate the interaction of consumers in relation to the quality of the furniture retail industry between customer loyalty relationship, from the furniture retail and consumer interaction process in order to explore the views of consumer awareness commitment, relationship integrity, satisfaction and consumer loyalty, and the relationship between added situational factors affect the relationship between quality and loyalty of change . Min-Chow Hong Ching-Chang Wu 洪明洲吳錦錩 2015 學位論文 ; thesis 88 zh-TW
collection	NDLTD
language	zh-TW
format	Others
sources	NDLTD
description	碩士 === 中國文化大學 === 企業實務管理數位學習碩士在職專班 === 103 === Based on this study, investigate and research questions arising from the above-mentioned research background and motivation is to collect all relevant documents and to determine the main purpose of this study was to investigate the interaction of consumers in relation to the quality of the furniture retail industry between customer loyalty relationship, from the furniture retail and consumer interaction process in order to explore the views of consumer awareness commitment, relationship integrity, satisfaction and consumer loyalty, and the relationship between added situational factors affect the relationship between quality and loyalty of change .
author2	Min-Chow Hong
author_facet	Min-Chow Hong Shih-Yeh Hung 洪世燁
author	Shih-Yeh Hung 洪世燁
spellingShingle	Shih-Yeh Hung 洪世燁 The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
author_sort	Shih-Yeh Hung
title	The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
title_short	The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
title_full	The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
title_fullStr	The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
title_full_unstemmed	The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding
title_sort	influence of customer relationship quality in furniture industry on repeat purchase behavior and word-of-mouth:from the level of product understanding
publishDate	2015
url	http://ndltd.ncl.edu.tw/handle/9ukd2g
work_keys_str_mv	AT shihyehhung theinfluenceofcustomerrelationshipqualityinfurnitureindustryonrepeatpurchasebehaviorandwordofmouthfromthelevelofproductunderstanding AT hóngshìyè theinfluenceofcustomerrelationshipqualityinfurnitureindustryonrepeatpurchasebehaviorandwordofmouthfromthelevelofproductunderstanding AT shihyehhung guójìjiājùyèzhěyǔgùkèguānxìpǐnzhìduìyúzàigòuxíngwèiyǔkǒubēixiàoguǒzhīyǐngxiǎngyǐshāngpǐnrènzhīchéngdùwèigànrǎobiànshù AT hóngshìyè guójìjiājùyèzhěyǔgùkèguānxìpǐnzhìduìyúzàigòuxíngwèiyǔkǒubēixiàoguǒzhīyǐngxiǎngyǐshāngpǐnrènzhīchéngdùwèigànrǎobiànshù AT shihyehhung influenceofcustomerrelationshipqualityinfurnitureindustryonrepeatpurchasebehaviorandwordofmouthfromthelevelofproductunderstanding AT hóngshìyè influenceofcustomerrelationshipqualityinfurnitureindustryonrepeatpurchasebehaviorandwordofmouthfromthelevelofproductunderstanding
_version_	1719123858241355776

The Influence of Customer Relationship Quality in Furniture Industry on Repeat Purchase Behavior and Word-of-Mouth:From The Level of Product Understanding

Similar Items