| Summary: | 碩士 === 國立臺灣藝術大學 === 戲劇學系 === 103 === The purpose of this study is to discuss the employees’ performance in Disneyland from the perspective of anthropologist Richard Schechner’s performance theory. In drama theories, role–playing or bodily–kinesthetic development and other acting methods had been widely adopted by international enterprises to apply on human resource training programs in order to enhance employee’s communication skills, team leadership and cooperation abilities, all of which can improve the actual performance of business management. While Disneyland had expanding globally, it had proved how they successfully integrated performance into the management of corporation. Therefore, to investigate how employees in the Disneyland perform effectively as their tasks, and how they perform continuously with the appropriate behaviors is the main purpose in this study.
Richard Schechner emphasized that performance can include all kinds of human behavioral activities, that is why this study used his Performance Process theory as the main concept structure, to examine the performance of Disneyland employees while on duty, and to use the Disneyland employee training strategy and management concept, to explore how corporation management conduct business strategy base on the complex human behaviors. Since Disneyland showed highly positive correlation between great success in business operation and the employee’s performance activities, it had shed light on the possibility to deploy performance on corporation employee’s training program strategy, and to further expend the interaction between performance theory and its practicality.
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