| Summary: | 碩士 === 國立臺灣大學 === 圖書資訊學研究所 === 103 === This research adopts questionnaire investigation to study the use of resource discovery service (RDS) provided by libraries and applies technology acceptance model (TAM) to analyze user intentions toward RDS. This study takes Primo as a target system, and the faculty and students of University System of Taiwan (UST) as research objects to measure perceived usefulness, perceived ease of use, attitude toward using, and intention to use while adding self-efficacy as external variables.
The Results show as follows. (1) There is a growing trend of university libraries to implement RDS. (2) The proportion of using RDS in UST is about 64%. (3) UST users have high self-efficacy in finding information. (4) UST users have good feedback in perceived usefulness and perceived ease of use. (5) Positive attitudes and strong intentions to use RDS are shown. (6) User experience of using RDS varies with different identities.
Furthermore, while using TAM to analyze user intentions toward RDS, the following facts were found. (1) Self-efficacy has positive effects on perceived ease of use of RDS. (2) Perceived ease of use has positive effects on perceived usefulness. (3) Perceived usefulness has positive effects on attitude. (4) Perceived ease of use has positive effects on attitude. (5) Perceived usefulness has positive effects on user intentions. (6) Attitude has positive effects on user intentions.
Based on the results, three suggestions were raised. First, the promotion of RDS could be enhanced to transfer potential users to active users. Second, provide RDS education program and address the differences in user’s needs. Finally, try to report user’s feedback to system vendors and work with them on improvement.
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