Factors Affecting Reform-oriented Organizational Civil Behavior

• Main Authors: YU, WEN, 余文
• Other Authors: Dr. Wong, Seng-Lee
• Format: Others
• Language: zh-TW
• Published: 2015
• Online Access: http://ndltd.ncl.edu.tw/handle/00325837124517630459

碩士 === 國立臺北大學 === 公共行政暨政策學系碩士在職專班 === 103 === This study analyzes relevant literature to understand the importance of reform-oriented organizational civil behavior to organizational development. The main purpose of this study is to examine the effects of organizational factors, individual perception factors, and situation factors on reform-oriented organizational civil behavior. The questionnaire survey and Decision Making Trial and Evaluation Laboratory (DEMATEL) methods are adopted for data analysis and generalization, and factors that were found to affect reform-oriented organizational civil behavior include: work satisfaction, organizational learning, vision, high commitment human resource management system, psychological empowerment, perception of reform responsibility, psychological capital, organizational commitment, innovation atmosphere, and supportive leadership. If organization members are inspired to engage in reform-oriented organizational civil behavior, it will begin ground breaking developments for the organizations. Hence, this study offers recommendations based on the key factors for organizations to consider when making decisions or implementing policies, which will prevent resource waste and achieve twice the results with half the effort. Keywords: Reform-oriented Organizational Civil Behavior, Vision, Work Satisfaction, Supportive Leadership